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If you did not receive points for a survey you completed, please complete the following steps:
1) Allow 24 hours for the credit before submitting a ticket.
2) Always be sure to take a screenshot... |
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If you completed an offer through an offer wall, you must submit your claim through the offer wall before submitting through ZoomBucks. The instructions for each wall is as follows:
1) Volume11 - C... |
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If you would like to opt-out of some emails or simply change your email preferences, login to your account and click "Profile" on the left. Scroll to the bottom and you will see multiple ema... |
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With the new Shop and Earn, we are able to add the Zbucks more frequently than before.
For all orders placed through the Shop & Earn section from Monday to Sunday each week, the Zbucks will be ... |
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Always be sure to take a screenshot of the completion page of the survey or offer.
Ensure that the screenshot includes your logged in ZoomBucks account tab, the url of survey or offer, and that th... |
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Not all offers, surveys, or videos credit immediately so members must allow time for the credit to occur.
Special offers - ensure that you have screenshots and have tried to resolve it on the wall ... |
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Video Rewards are only available in the US. Unfortunately there are very few advertisers that are interested in advertising to other markets.
If you are in the US and are not getting video rewards,... |
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If you look in your Reward History, you will see that there is a column titled Est. Shipped Date. This is an estimated date range and the reward should arrive within a few days, either before or after... |
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